Imagine this: As you sanitize, temp check, and social distance, your building has your back—working for you, supporting your efforts, and saving you money.
I learned important principles such as “You scratch my back, I’ll scratch yours”. You know, the law of reciprocity. Whose back have you stopped scratching?
Perfection takes a toll so it’s not surprising that burnout is a common challenge. This challenge is emotional and so the response has to speak to emotions.
These are unprecedented times. And with the holidays approaching, there is a perfect storm brewing and headed our way. How can you keep residents connected?
We have always been mildly embarrassed by this part of senior living. Now there is a desire to act as if our embarrassing cousin is not part of the family.