Home Living Aid

It’s a seldom mentioned truth that senior living is one of the few industries that is still allowed to discriminate. Is that changing?

The costs of neglecting training can be high: unrealized business goals; efficiency and productivity gains that never materialize and employee frustrations.

I am fearful that this will be dismissed as criticism and a lack of appreciation for all that these organizations have done. Trust me, I am watching.

They’re qualified, eager to work, and would love to be part of your on-demand staffing pool. But there’s a problem. You don’t even know they’re out there.

Whether we understand it or not, we’ve all heard the jargon — artificial intelligence, machine learning, and automation. It’s here and there’s more coming.

While we know the pandemic has altered our thinking, it’s rare to find a report that tracked responses to the same questions before and after COVID-19 hit.

Sometimes we take dogma to the extreme, even to our own detriment. Here is an example. What’s wrong? What’s right? What’s safe?

Have you ever had the experience of closing a sale to someone you weren’t sure was going to be happy in your community? It can be a mistake.

It is frustrating that today, you cannot find a single senior living community that is fully tech-enabled. If it existed here is what it would look like . . .

They sensationalize some things because publishers know sensational headlines and sensational content sells. But there is way too much sensationalizing.

When we think about the negative, that influences how we feel and how we act. It all becomes part of an endless downhill loop.

Are you spending hours combing through hundreds of cringeworthy stock images just to find the one or two that don’t look quite as “stock-y”? Why?

Let’s get down to brass tacks. If you’re still selecting, ordering, and paying invoices manually, it’s costing you more than the invoice balance.

I, like you, have by now seen hundreds of photos of residents doing cute or heartstring-pulling things . . . Is that the story we want to tell?

What’s it going to look like? Why will people love it? Here is why you will love being a part of the 2020 Senior Living Executive Virtual conference.

It has been mildly puzzling and mildly frustrating to watch corporate life enrichment team members get pink slips in an effort to cut costs.

At times it feels like it will never end, that it will never get better. I promise you that we will get through this. We will come out stronger and better.