Ageism in hiring is a hot topic. But sometimes an older candidate is just an old bad apple as opposed to a victim of ageism.
You may have already resigned yourself to the fact that prospects are just jumpy these days. Get them where they live. Literally.
There is some tension between a government approach and private enterprise approaches to aging. Both approaches need to be considered.
Could food be the medicine that gets us through this pandemic? Understanding the potential power of every ounce of food and beverage you serve.
Conversations on Race to highlight the Black experience and explore diversity issues in senior living. Interview with Sunyatta Amen and Jack Sterne.
The most recent occupancy levels for the Primary Markets are the lowest NIC has ever recorded since they started tracking in 2006. Scary but hopeful.
Imagine this: As you sanitize, temp check, and social distance, your building has your back—working for you, supporting your efforts, and saving you money.
Steve Moran has filled his pages with raw, unfiltered insight that comes from years in senior living, uncovering the “messy truths” of being a leader.
It can be next to impossible to capture a spontaneous moment in which everyone looks perfect, especially in senior living.
While cold food was a problem it was not THE REAL PROBLEM. In many cases, solutions to big problems don’t cost anything at all.
Communities desperately needed to show all the great stuff they were doing to stay safe. Seven-plus months into the pandemic. Things have changed.
I learned important principles such as “You scratch my back, I’ll scratch yours”. You know, the law of reciprocity. Whose back have you stopped scratching?
How can I best achieve my profit margins? How can I make a higher margin on services? Big, important questions . . . no doubt.
Perfection takes a toll so it’s not surprising that burnout is a common challenge. This challenge is emotional and so the response has to speak to emotions.
How do you handle the throngs of vendors that want your time? Are operators being too nice? Sometimes no is kinder than maybe.
These are unprecedented times. And with the holidays approaching, there is a perfect storm brewing and headed our way. How can you keep residents connected?
It was such a little thing . . . how a courteous garbage truck driver reminded me that thoughtful regard is often missing in our culture.
More than six months into the pandemic we know one thing for certain. When you speak of activity offerings, it’s not the way it used to be.
Staffing, in this industry, has been broken for a long time. The concept of “flexible working” presents benefits for workers and employers alike.
We have always been mildly embarrassed by this part of senior living. Now there is a desire to act as if our embarrassing cousin is not part of the family.